Sign in to the client portal

The client portal gives a photography client access to the records their studio has shared. It is separate from a studio workspace login.

Before you start: Photography clients whose email is on a client record; access depends on the studio and the records shared.

1. Use the portal invitation from your studio or open the client portal sign-in page.
2. Enter the email your studio has on file and choose Send code.
3. Enter the six-digit code in the portal. If offered more than one studio, choose the correct studio.

What happens next

Successful verification opens the appropriate studio’s client portal.

Things to know

Codes expire; use the latest code and follow the expiry information shown. The resend control has a cooldown; follow the displayed countdown. Expired links and expired sign-in sessions are separate from gallery expiry. Never share a sign-in code with support or support.

If something goes wrong

Check the email address and spam folder. Use Resend code when available. If an existing link says it expired, use portal sign-in or ask your studio for help. For repeated access failure, contact a human with the error and time, without forwarding the link or code.