Send, resend or download an invoice

For studio owners with an invoice in their account. Sending needs a real client record and the correct client email; practice records cannot be sent.

1. Open the invoice from Invoices.
2. Review the recipient and amount. For a draft, choose Send to Client.
3. For an eligible sent unpaid invoice, use Resend Invoice when you intentionally need another email.
4. Choose PDF to open the downloadable document.

What happens next

Captura attempts delivery and makes the invoice available through the associated client portal workflow. A “sent” status or success message is not proof that an email reached the recipient's inbox. Resending is unavailable for paid or cancelled invoices. A missing client email prevents resending.

If a client cannot find the email, verify the address and ask them to check spam. Check the current invoice before deliberately resending; avoid repeated clicks. If delivery or PDF generation keeps failing, contact support with the invoice reference, action and time. Do not send private access links.